Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Send all returns to:

Crown Mobile
Returns Dept.
136 Whitley Rd

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. If approved, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 to 7 business days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at CrownMobileWireless@gmail.com

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at CrownMobileWireless@gmail.com and send your item to:

Crown Mobile
Returns Dept.
136 Whitley Rd

To return your product, you should mail your product to:
Crown Mobile
Returns Dept.
136 Whitley Rd

*You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.*